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How To Protect Your Identity

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Click here for tips on how to combat electronic identity theft

Phishing scams - Text Messaging (08/08)

Apparently phishing scams are not limited to just email now.  There has been a recent epidemic of phishing text messages.

An example of a text message:

FRM:   EPPI CARD

SUBJ:  Notification

MSG:   Your EPPI Card account is closed due to unusual activity.  Call us now at 7273200049

The are pretending to be financial institutions or companies and send you text  messages to get you to reveal your personal information.  If you have received a message similar to it, DO NOT RESPOND.  If you feel your card may have been compromised contact your financial institution directly or call the number on the back of the card.

SCENARIO/METHOD:  Possible Data Theft - (06/02/06)

On May 22, 2006, the U.S. Department of Veteran Affairs (VA) published a notice that electronic data on approximately 26.5 million veterans and some spouses may have been compromised. The VA is working with law enforcement, Congress, the media, veteran services, and other government agencies to ensure that veterans and their families are protected against potential misuse of that data. Please refer to the VA Web site at www.va.gov for additional information on this security incident. While no specific fraud related to the VA incident has been detected, the growing trend of data breaches occurring in both the private and public sectors raises concerns that personal information may be used to commit identity theft.

The VA has set up a manned call center that veterans may call to get information about this situation and learn more about consumer identity protections. That toll-free number is 1-800-FED INFO (333-4636). The call center will be open beginning May 23, and will operate from 8 am to 9 pm (EDT), Monday-Saturday as long as it is needed.

LOSS PREVENTION RECOMMENDATIONS     

Member

  • Institute a Fraud Alert on your credit. Before anyone can get a new credit card or loan in your name (including you!), a lender will check your credit at one of the nation’s three credit bureaus.
  • Consider freezing your credit. This locks down your credit file so no one can see it, and no one can grant credit in your name. Only after a detailed "thawing" process can a consumer open the credit file for credit granting purposes. Unfortunately, only a few states allow a credit freeze, and they can cost money. But it’s the only thing a consumer can do proactively to really prevent against identity theft.  Equifax offers a great state-by-state chart at a special Web site.
  • Check your monthly statements. This is the one piece of advice that may not be very useful.  An ID thief who happens upon a set of data like this VA data — dates of birth, names, and Social Security numbers — is very unlikely to drain your bank account or run up charges on your credit card. It would take a lot of work to find that information and connect it to your Social Security number. Rather, this thief would set about creating new accounts instead.  He or she would just use the data to fill out credit card applications, get cell phones, or obtain other new credit.  So checking your existing monthly statements, while always a good idea, isn’t much help in this case. The only way to pick up that new account kind of fraud is by regularly checking your credit report.
  • Regularly check your credit report. Every American is entitled to one free copy of their credit report every year at www.annualcreditreport.com.  That’s three looks altogether, since you can get one copy from each bureau. So a strategy is to spread those three out every four months. Since the reports largely overlap, that’s a great way to see if there’s any new accounts on there that don’t belong.
  • Not every identity theft is revealed on credit reports. Social Security number-only ID theft, often utilized by illegal immigrants, will not show up on a credit report.
  • The Federal Trade Commission recommends the following four steps if you detect suspicious activity:
  • Step 1 – Contact the fraud department of one of the three major credit bureaus:
    • Equifax: 1-800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
    • Experian: 1-888-EXPERIAN (397-3742); www.experian.com; P.O. Box 9532, Allen, Texas 75013
    • TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

Step 2 – Close any accounts that have been tampered with or opened fraudulently.

Step 3 – File a police report with your local police or the police in the community where the identity theft took place.

Step 4 – File a complaint with the Federal Trade Commission by using the FTC's Identity Theft Hotline by telephone: 1-877-438-4338, online at www.consumer.gov/idtheft, or by mail at Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington DC 20580

 


 

A new twist on phishing - (5/17/2006)

Fraudsters are sending out e-mails that attempt to trick people into sharing personal information over the phone.

Cloudmark, a San Francisco-based email security company stated that it has seen two separate attacks this week. In this type of attack, a spammed email message sent to the recipient warns of a problem with a bank account and instructs the recipient to dial a phone number to resolve it. The caller is then connected to a voice response system that is made to sound exactly like the bank's own system. The phone system identifies itself to the target as the financial institution and prompts them to enter account number and PIN.

 

Please be advised of this new phishing method and take all precautions when dealing with account and personal information. ECU Credit Union suggests that people should not dial phone numbers received in an e-mail message and should double-check the dial numbers printed on the ATM and credit cards instead. If you have any questions regarding inquiries received on your account either via telephone or email, please don’t hesitate to contact your local branch or our Call Center at 1-800-382-2400 for authentication.


YOU WON THE LOTTERY!!  - (5/17/2006)

You’ve just received an email from the Lottery in (fill in any foreign country) that you don’t remember entering, but, who cares?  You’re gonna be rich!! 

 

Unfortunately, this is a common scam that has been around for several years.  Each lottery e-mail or letter is rich in detail about when and where the drawing was held, the lucky ticket numbers, how the fortunate person or company name was included in the drawing, who was to pay out the funds, the payer's phone and fax numbers plus his web site information, and how much money is supposed to be coming.  Most often, all the "supporting" information is fictitious. However, in other cases, names of real lotteries and banks are involved, and look-alike web sites accessed through URLs similar to those of the real corporations or institutions are used by the con artists as proof that the scheme is legitimate.

 

Those who try to collect their "winnings" soon find themselves receiving e-mails or letters informing them that they have to pay facilitation fees before the big payouts will come to them. There are no lottery winnings waiting, but rather scam artists ready to trick people into wiring "handling fees" directly into their accounts. The "lucky" winners scramble to pay the fees while the clock is ticking, but they never receive any winnings.

 

The victim receives repeated cautions to keep matters confidential until final payout is made, "as part of our security protocol to avoid double claiming and unwarranted abuse of this program by some participants." The thieves don't want news of false winnings being told, because if the information reaches the real lottery people, who will inform the victims about the scheme.

The official cashiers type checks issued for payment are counterfeit. Many of the counterfeit checks appear to be issued by credit unions. Credit unions do not issue checks for lotteries.

A final word of advice…..if something seems too good to be true, it probably is! 

 

 

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  ECU Credit Union

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This credit union is federally insured by the National Credit Union Administration.  Your savings are federally insured up to $250,000 by the National Credit Union Administration, a U.S. Government Agency.

 

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